Interesting Information2024-02-22T13:52:50+00:00

Interesting Information

Notify Cummins

Notify Cummins is an emergency mass notification system intended for use to alert employees of potential health, safety and security risks near or within a Cummins facility.

  • The system uses a data feed of work contact details from OneSource. Employees can also optionally add a personal phone and SMS/text message device directly into the Notify Cummins system hosted by MIR3, Inc., a third party provider.
  • Notify Cummins can send messages to multiple devices at the same time: phone, text/SMS and email.
    Messages may be sent more than once unless you listen to the full message or respond if applicable. This is to ensure employees receive the emergency message.
  • For Indiana, messages will be sent by the Campus Security Operations Center (CSOC) and will appear from Notify Cummins.

UPDATING WORK DETAILS

  • Update your work phone devices in OneSource at onesource.cummins.com; follow the format below.
  • Work with your Human Resources representative to update your work location.

ADDING A PERSONAL DEVICE

  • Employees can sign in to Account Portal with their Cummins Connect login
    to add a personal device at: notify-accountportal.cummins.com.
  • Format your phone number as:
    Step 1: Include “1” and the area code with no space (e.g. 1812 or 1317).
    Step 2: Add the phone number with no extra characters or spaces (e.g. 18127241200).If you do not have access to Cummins Connect, request to add a personal device by calling the Campus Security Operations Center (CSOC) at: 812-377-CSOC or CSOC-Indiana@cummins.com).

Notify Cummins FAQ

Will Notify Cummins be tested?2019-02-15T19:53:03+00:00

Tests will occasionally be conducted to ensure the Notify Cummins system is working properly. These messages will be denoted with “Test” in the subject line and the body of the message. You may be asked to respond to the test message to ensure receipt. Please respond to these test messages as directed to allow for accurate assessment of the Notify Cummins system.

Where is my data stored?2019-02-15T19:53:03+00:00

The Notify Cummins system is hosted and managed by MIR3 Inc. Your work contact data, available from OneSource, and your personal cell phone number that you may choose to add to the Notify Cummins Account Portal is being provided to a third party for the purposes of allowing emergency notifications. Your contact information is encrypted while being transferred but is not encrypted within the third party’s site.

Because MIR3 is located in the U.S., your data will be available in and stored in the U.S., which does not have the same data privacy requirements as other countries with more comprehensive laws. However, Cummins has put in place adequate safeguards to protect your data consistent with the requirements of your country including Model Clauses for the European Union. If you have concerns or questions about how your data is stored please contact the Cummins Response Center (CRC) at crc@cummins.com.

How should my phone numbers be formatted?2019-02-15T19:53:04+00:00

Follow the formatting guidance below for both OneSource and Account Portal to ensure the Notify Cummins system will be able to utilize your information:

For US phone devices, use the following format:
Step 1: Include “1” and the Area Code with no spaces (e.g., 1858, 1619, or 1760)
Step 2: Add the phone number with no extra characters or spaces (e.g., 18587241200)

For International phone devices, use the following format:
Step 1: Include a “+” and the Country Code with no spaces (e.g., +44)
Step 2: Add the Country Code Prefix with no spaces (e.g., +44656)
Step 3: Add the phone number with no extra characters or spaces (e.g., +44556342000)

How can I add or update my personal contact details?2019-02-15T19:53:04+00:00

To add or update your personal contact details in the Notify Cummins system, login to the Notify Cummins Account Portal: Notify-accountportal.cummins.com.

  • i. Login to Account Portal using your WWID and password
  • ii. Select the ‘Devices’ tab to review your contact information and optionally add a personal SMS/text device and personal mobile device
  • iii. Ensure your phone numbers are formatted correctly (see FAQ question 8 for formatting).
What do I do if I receive a Notify Cummins emergency notification?2019-02-15T19:53:04+00:00

Read or listen to all messages from Notify Cummins as soon as possible. These messages will contain urgent information and instructions for actions you should or should not take. Follow the instructions provided in the message while also using your best judgement to keep yourself safe.

When will I receive messages from Notify Cummins?2019-02-15T19:53:04+00:00

Employees will receive messages from Notify Cummins if an incident near or within a Cummins facility has the potential to pose a health or safety risk. Examples:

  • Public safety issue in or near a Cummins facility
  • Severe weather requiring immediate action
  • Unplanned site closure
  • Additional instructions following an emergency (e.g., an “all clear” message)
How will Notify Cummins send emergency notifications?2019-02-15T19:53:04+00:00

Notify Cummins utilizes text/SMS messages, emails and phone calls. The system may send the notification more than once if you have not listened to the message fully, opened the message or responded as applicable. If you receive a message multiple times, it is not a system error but is instead intentional to ensure employees receive all emergency notifications.

What is Notify Cummins?2019-02-15T19:53:05+00:00

Notify Cummins is an emergency mass notification system intended for use to alert employees of potential health, safety and security risks near or within a Cummins facility.

What if I am not receiving the notifications from Notify Cummins?2019-02-15T19:53:04+00:00

If you are not receiving notifications from Notify Cummins take the following steps:

  • a. Ensure your assigned work location is correct in OneSource. You will need to contact your Human Resources representative if the information needs to be updated.
  • b. Ensure your work contact information is provided in OneSource and is correctly formatted (see FAQ question 8 for formatting). Access OneSource at onesource.cummins.com.
    • i. Select ‘Personal Information’ under the ‘Employee Self Service’ section
    • ii. Select ‘Update’ in the ‘Phone Numbers’ section
    • iii. Update your work phone numbers and select ‘Next’ then ‘Submit’
  • c. Ensure your personal contact information is in the Notify Cummins Account Portal, if you would like, and that the information is properly formatted (see FAQ question 8 for formatting). Access the Account Portal here: notify-accountportal.cummins.com
    • i. Login to Account Portal using your WWID and password
      Cummins
    • ii. Select the ‘Devices’ tab to review your contact information and optionally add a personal SMS/text device and personal mobile device
  • d. Contact the Cummins Response Center at crc@cummins.com if the issue is still not resolved
How can I update my work contact details?2019-02-15T19:53:04+00:00

Work contact details are provided to the Notify Cummins system through a data feed from OneSource. The system relies on your assigned work location and your work contact devices being accurate and properly formatted (see FAQ question 8 for formatting).

  • a. To update your assigned work location: Contact your Human Resources representative and request an update of the information
  • b. To update your work phone numbers:
    • i. Login to onesource.cummins.com
    • ii. Select ‘Personal Information’ under the ‘Employee Self Service’ section
    • iii. Select ‘Update’ in the ‘Phone Numbers’ section
    • iv. Update your work phone numbers and select ‘Next’ then ‘Submit’

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